New ADA Recommendations on language for diabetes care and
education
Dr
KK Aggarwal
The importance of communication can never
be emphasized enough, especially for a doctor. Communication, rather lack of
it, or miscommunication is often the root cause of disputes, including those
involving doctors and patients.
Avoid the 3 Cs of violent communication: Condemn,
criticize and complaint. A positive communication approach is more productive
and improves adherence to treatment and patient satisfaction with bett er therapeutic outcomes.
This is very important in cases of chronic diseases such as diabetes. Lifestyle
modifications are an integral part of management of type 2 diabetes, which is a
lifestyle disorder. Patients have to become accustomed to living with a disease.
Therefore, they not only need treatment from their doctor, they also look to
them for empathy and support in adjusting to a new lifestyle.
The language that doctors and other
healthcare professionals involved in treatment use to discuss the disease may
impact both self-perception and treatment outcomes for people living with
diabetes.
The American Diabetes Association (ADA) and
the American Association of Diabetes Educators (AADE) have published a
Consensus Report to help guide the language used by healthcare providers to be
positive, respectful, inclusive, person-centered and strengths-based,
acknowledging the paradigm shift in diabetes care toward a collaborative
approach that includes people with diabetes as the primary member of their care
team.
The task force made five key
recommendations for discussing diabetes:
- Use language that is neutral, nonjudgmental, and based on facts, actions, or physiology/biology
- Use language that is free from stigma
- Use language that is strengths-based, respectful, inclusive and imparts hope
- Use language that fosters collaboration between patients and providers
- Use language that is person-centered
The Consensus Report titled “The Use of
Language in Diabetes Care and Education” is published online October 17,
2017 in the journal Diabetes Care.
(Source: ADA News Release, October 17, 2017)
Sir, Thanks. I think Use of such language is needed in all the cases, it is the essence of communication with any patient by the doctors.
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